Useful contacts

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Abuse and Neglect

Adult Social Care – about raising a concern

Online reporting form

CALL 999 if you or someone else is in immediate danger, or if the crime is happening right now


Acquired Head Injury

Headway West Sussex – providing support, information, counselling, social group and latest new


Advocacy

POhWER – advice, support and advocacy

IMPACT – advice, support and advocacy

West Sussex County Council Advocacy– different options available within advocacy

Healthwatch West Sussex – Works to give a voice to people who use Health and Care Services or call 0300 012 0122 What Healthwatch West Sussex does

 


Care

Care and Business Support Team (CaBS) – CaBS is a multi-disciplinary team introduced to work with local services in the care sector. CaBS will provide professional support across West Sussex to:

  •  care Homes (with and without nursing) and
  • services supporting people in their homes.

 

UK Care Guide – Offers information and support around a wide range of care topics, such as:

West Sussex Partners in Care – a not for profit organisation that works in partnership with key stakeholders such as care providers, West Sussex County Council and CCGs.  The Partnership represents independent providers of care in West Sussex.


Care homes

CQC Good Home Care – a leaflet that addresses what you can expect from a good care home agency

CQC Good Care Home leaflet – a leaflet that addresses what can be expected from a good care home

CQC Tell Us Poster – CQC inspection poster

CQC Inspector’s Handbook – a handbook that has been developed to bring information, advice and guidance and support to help CQC continue to improve performance and respond to safeguarding.


Carers

Carers Direct National Helpline Phone 0300 123 1053

Carers Support West Sussex

Young Carers in West Sussex – a website aimed at young carers, who are carers who are children and young people under 18 years old, who look after a member of the family who is sick, disabled, has mental health problems or is misusing drugs or alcohol

West Sussex County Council

West Sussex Connect to Support – information for care and support in West Sussex


Children, young people and transition

ChildLine – 0800 1111  https://www.childline.org.uk/

Multi-Agency Safeguarding HubPhone:  0330 222 6664 or email: MASH@westsussex.gcsx.gov.uk

West Sussex Safeguarding Children Board – a partnership of different organisations working to protect children and young people across the county

West Sussex Local Offer – a website with information about local services, support and events for children and young people from 0-25 who have special needs or disability (SEND)

Young carers – a website aimed at young carers, who are carers who are children and young people under 18 years old, who look after a member of the family who is sick, disabled, has mental health problems or is misusing drugs or alcohol


Counter-terrorism and extremism

Counter-terrorism policing – posters, leaflets and postcards

Understanding radicalisation and extremism – West Sussex Safeguarding Adults Board introduction to understanding the landscape to radicalisation and extremism within safeguarding


Dementia

West Sussex Connect to Support

Alzheimer’s Society

NHS Choices


Disability

Independent Lives – provides a range of support services for disabled people, those with care needs and caring responsibilities

Scope – West Sussex – Scope has been rebranded as The Point – it’s Day Centre – which is set up to provide leisure facilities for people with disabilities.

West Sussex Association for Disabled People – Helping disabled people by providing information, advice and services with a view to empowering them.


Domestic Abuse

National Domestic Violence (24-hour) Helpline Freephone 0808 2000 247

Mankind – A confidential helpline available for all men across the UK experiencing domestic violence or domestic abuse by their partner

Safe in Sussex

Support and Advice from West Sussex County Council

Victim Support

Worth – Domestic Abuse support and advice


Female Genital Mutilation

The Girl Generation – an Africa-led global collective of members and partners brought together by a shared vision that FGM can end.

NHS choices – defines Female Genital Mutilation under the NHS


Financial Scams

Friends Against Scams

Trading Standards Incidents Reporting Form – If you wish to report and issue or incident directly to Trading Standards


Hate Crime

Sussex Police report hate crimes page

West Sussex County Council’s report hate crimes page


Health

NHS 111 Service (24 hour). Phone: 111

NHS Safeguarding Adults Resource – This has been developed for staff who work in healthcare in England


Homelessness

Local District and Borough Council

Sheltered housing for older people


Learning Disabilities

Foundation for People with Learning Disabilities

Impact Initiatives

West Sussex Connect to Support – Information and advice

Adults Social Care Support


Mental Capacity

Mental Capacity Act Guidance – West Sussex County Council guidance

MCA and DOLS Training ResourcesBrighton and Hove Clinical Commissioning Group resource


Mental Health

Mind – Mental Health charity

NHS England

West Sussex Mental Health (outside of office hours) Helpline 0300 5000 101


Offender support

St Giles Trust

National Probation Service


Older People

Age UK – largest charity for later life

Fire and Rescue Events – Electric Blanket testing

Safety Advice for Older People

Sheltered Housing for older people

Home Safety Advice

Safety Advice for older people – fire prevention in the home


Safeguarding Information Websites

Connect to Support

Learning From Experience Database – Serious Case Reviews – SCRs around the country as compiled by Hampshire Safeguarding Adults

NHS England

Professional Safeguarding Zone – Connect to Support (West Sussex County Council)       (This website includes safeguarding forms, body maps templates, guidance, policies and procedures.)

Public Concern at Work (for staff concerned about bad practice in the workplace) 020 7404 6609

Sussex Police – Policies and Procedures

Social Care Institute for Excellence (SCIE)

Sussex Safeguarding Adults Policy and Procedures

Skills for Care – Practical tool and support Adult Social Care Organisations


Sexual Violence

Rape Crisis Surrey and Sussex (RCSAS) – free support for women and girls who have experienced any form of sexual abuse at any time in their lives.  To call 01293 538 477 (Crawley) or National Freephone Helpline 0800 802 9999

 Safe in Sussex

The Saturn Centre (SARC) – Sexual Assault Referral Centre

Support and Advice from West Sussex County Council

Victim Support


Suicide Prevention

Grass Roots Suicide Prevention – Resources and training.  There is also a free Stay Alive App that offers help and support to both to people with thoughts of suicide and to people who are concerned about somebody else.

West Sussex Samaritans – Confidential emotional support

Email: jo@Samaritans.org

Freephone: 116 123 (Calls to this helpline number do not appear on phone bills)

Bognor Samaritans: 01243 826 333

Horsham and Crawley Samaritans : 01403 276 276

Worthing Samaritans: 01903 205 555

Sussex Mental Healthline – support and information (open 24/7) Sussex phone number – 0300 5000 101 for support and information

 


Other

Care and Quality Commission – Independent regulator of health and social care in England

Citizens Advice Bureau

Comments, compliments and complaints about adults social care

Deprivation of Liberty

Healthwatch West Sussex – Works to give a voice to people who use Health and Care Services or call 0300 012 0122 What Healthwatch West Sussex does

National Patient Safety Agency – Aims to reduce risks to patients receiving NHS care and improve safety.

Public Concern at Work – Whistleblowing Charity

Report a crime – Online crime reporting to Sussex Police

Samaritans  or phone 08457 909090

West Sussex Connect to Support – A website that gives information about care and support services in West Sussex

West Sussex Safeguarding Children Board


Our Members