Abuse and Neglect
CALL 999 if you or someone else is in immediate danger, or if the crime is happening right now
Acquired Head Injury
Headway West Sussex – providing support, information, counselling, social group and latest new
POhWER – advice, support and advocacy
IMPACT – advice, support and advocacy
West Sussex County Council Advocacy– different options available within advocacy
Care and Business Support Team (CaBS) – CaBS will provide professional support across West Sussex to:
- care Homes (with and without nursing) and
- services supporting people in their homes.
Carewise – Information and advice to help ease the worry of paying for long-term care or phone them on: 01243 642121 or NGT Text relay: 18001 01243 642121
UK Care Guide – Offers information and support around a wide range of care topics, such as:
- Paying for care
- Assisted living
- Live in care
- Domiciliary care
- Nursing care
- Lasting Power of Attorney
- Funeral Plans
- NHS Continuing Healthcare
West Sussex Partners in Care – a not for profit organisation that works in partnership with key stakeholders such as care providers, West Sussex County Council and CCGs. The Partnership represents independent providers of care in West Sussex.
CQC Good Home Care – a leaflet that addresses what you can expect from a good care home agency
CQC Good Care Home leaflet – a leaflet that addresses what can be expected from a good care home
CQC Tell Us Poster – CQC inspection poster
CQC Inspector’s Handbook – a handbook that has been developed to bring information, advice and guidance and support to help CQC continue to improve performance and respond to safeguarding.
Carers Direct National Helpline Phone 0300 123 1053
Young Carers in West Sussex – a website aimed at young carers, who are carers who are children and young people under 18 years old, who look after a member of the family who is sick, disabled, has mental health problems or is misusing drugs or alcohol
West Sussex Connect to Support – information for care and support in West Sussex
Children, young people and transition
Multi-Agency Safeguarding Hub –Phone: 01403 229 900 or email: MASH@westsussex.gcsx.gov.uk
West Sussex Safeguarding Children Board – a partnership of different organisations working to protect children and young people across the county
West Sussex Local Offer – a website with information about local services, support and events for children and young people from 0-25 who have special needs or disability (SEND)
Young carers – a website aimed at young carers, who are carers who are children and young people under 18 years old, who look after a member of the family who is sick, disabled, has mental health problems or is misusing drugs or alcohol
Counter-terrorism and extremism
Counter-terrorism policing – posters, leaflets and postcards
Understanding radicalisation and extremism – West Sussex Safeguarding Adults Board introduction to understanding the landscape to radicalisation and extremism within safeguarding
Herbert Protocol – This is a national scheme adopted by Sussex Police to support carers or next of kin to compile and keep useful information, which could aid the police in the search for a vulnerable missing person.
Independent Lives – provides a range of support services for disabled people, those with care needs and caring responsibilities
Scope – West Sussex – Scope has been rebranded as The Point – it’s Day Centre – which is set up to provide leisure facilities for people with disabilities.
West Sussex Association for Disabled People – Helping disabled people by providing information, advice and services with a view to empowering them.
National Domestic Violence (24-hour) Helpline Freephone 0808 2000 247
Adolescence to parent violence and abuse – Home Office information guide
Mankind – A confidential helpline available for all men across the UK experiencing domestic violence or domestic abuse by their partner
Worth – Domestic Abuse support and advice
Female Genital Mutilation
The Girl Generation – an Africa-led global collective of members and partners brought together by a shared vision that FGM can end.
NHS choices – defines Female Genital Mutilation under the NHS
The Little Book of Big Scams – A Sussex Police guide to many of the scams currently operating in the UK
Trading Standards Incidents Reporting Form – If you wish to report and issue or incident directly to Trading Standards
NHS 111 Service (24 hour). Phone: 111
NHS Safeguarding Adults Resource – This has been developed for staff who work in healthcare in England
West Sussex Connect to Support – Information and advice
Mental Capacity Act Guidance – West Sussex County Council guidance
MCA and DOLS Training Resources – Brighton and Hove Clinical Commissioning Group resource
Mind – Mental Health charity
West Sussex Mental Health (outside of office hours) Helpline 0300 5000 101
Information on modern slavery can be found on the Government website. There is a page that holds a collection of documents and promotional material to end modern slavery.
In England and Wales, only designated first responders can refer cases to the National Referral Mechanism, everyone else should report this to CarePoint 01243 642121. If it is an emergency call 999.
Age UK – largest charity for later life
Fire and Rescue Events – Electric Blanket testing
Safety Advice for older people – fire prevention in the home
Safeguarding Information Websites
Learning From Experience Database – Serious Case Reviews – SCRs around the country as compiled by Hampshire Safeguarding Adults
Professional Safeguarding Zone – Connect to Support (West Sussex County Council) (This website includes safeguarding forms, body maps templates, guidance, policies and procedures.)
Public Concern at Work (for staff concerned about bad practice in the workplace) 020 7404 6609
Sussex Police – Policies and Procedures
Skills for Care – Practical tool and support Adult Social Care Organisations
Rape Crisis Surrey and Sussex (RCSAS) – free support for women and girls who have experienced any form of sexual abuse at any time in their lives. To call 01293 538 477 (Crawley) or National Freephone Helpline 0800 802 9999
The Saturn Centre (SARC) – Sexual Assault Referral Centre
Grass Roots Suicide Prevention – Resources and training. There is also a free Stay Alive App that offers help and support to both to people with thoughts of suicide and to people who are concerned about somebody else.
West Sussex Samaritans – Confidential emotional support
Freephone: 116 123 (Calls to this helpline number do not appear on phone bills)
Bognor Samaritans: 01243 826 333
Horsham and Crawley Samaritans : 01403 276 276
Worthing Samaritans: 01903 205 555
Sussex Mental Healthline – support and information (open 24/7) Sussex phone number – 0300 5000 101 for support and information
Care and Quality Commission – Independent regulator of health and social care in England
National Patient Safety Agency – Aims to reduce risks to patients receiving NHS care and improve safety.
Public Concern at Work – Whistleblowing Charity
Report a crime – Online crime reporting to Sussex Police
Samaritans or phone 08457 909090
West Sussex Connect to Support – A website that gives information about care and support services in West Sussex