Our business plan
In a meeting of the Board in March 2026, Board members discussed and agreed the following Board priorities for 2026/2027. Each of these will be progressed with reference to our three strategic objectives outlined above.
Coercive control and disguised compliance
In late 2024, we published a Safeguarding Adults Review about Tom, who, from 2016, experienced neglect, emotional and psychological abuse by his then-wife and paid carer, which worsened over time and isolated Tom from his family and friends. In 2020, Tom’s circumstances came to light, and the safeguarding process identified concerns about serious neglect, coercive control, and disguised compliance. The Board acknowledge the current lack of resources on addressing the issues of coercive control and disguised compliance through safeguarding and note that more work is needed across the partnership to develop knowledge and awareness in this area.
Through our subgroup workplans for 2026/27, we will identify gaps in provision in working with adults with care and support needs who are experiencing coercion and control. This will include research and consulting and collaborating with relevant specialist services to develop and promote learning resources to support staff, as required.
Financial abuse
Data from the 2025/26 financial year showed us that the category of abuse with the highest increase since the previous year is financial and material abuse. A possible contributing factor for this increase is the cost-of-living crisis, since late 2021. The crisis has forced many to cut back on essentials, with low-income households most heavily impacted.
The rising cost-of-living may have intensified financial abuse, making it harder for people with care and support needs to maintain independence and autonomy. There is a potential risk that some caregivers could use the increase in costs, and concerns about financial hardship, as a tool for coercive control, to justify restricting the adult’s access to money and essentials including covering the cost for care needed.
Financial abuse rarely happens in isolation, and is frequently linked with other forms of abuse, including domestic abuse, neglect, and coercive control. By setting financial abuse as a Board priority, along with coercive control, the Board aims to develop resources and tools, in consultation and collaboration with relevant services, to support staff members who are working with those who are at risk of, or experiencing, financial exploitation.
What’s next?
Our Board subgroups will produce an annual work plan, which will identify workstreams to progress these Board priorities.
The subgroups will identify how they can best support the progression of these priorities, alongside the overarching strategic objectives. This will include activity to:
- better understand the current circumstances
- develop new resources to support staff; and to
- seek assurance that new resources or processes are having the intended impact.
Board will be sighted on the progress of all objectives at the Board’s quarterly meetings and the work achieved will be included in the Board’s 2026/27 annual report.